Payment Policy
Last Updated: May 1, 2026
At xilubags, we aim to make the checkout process simple, secure, and convenient for our customers. We currently accept PayPal only as our payment method.
Accepted Payment Methods
- PayPal (recommended for fast and secure transactions)
We do not accept direct credit/debit card payments, bank transfers, or any other payment methods at this time. All orders must be paid through PayPal.
How Payment Works When you place an order, you will be redirected to PayPal’s secure checkout page to complete your payment. You can pay using:
- Your PayPal balance
- Linked bank account
- Credit/debit card (linked to your PayPal account)
Once the payment is successfully confirmed, you will receive an order confirmation email with your order details.
Payment Security We use PayPal’s encrypted and secure payment gateway for all transactions. We do not store or have access to your PayPal account details, card information, or any sensitive financial data on our servers.
Order Confirmation After successful payment, an automatic confirmation email will be sent to your registered email address. If you do not receive it, please check your spam folder or contact our support team.
Customer Support If you encounter any issues during checkout or payment, please feel free to contact us.
Our Locations Our factory is located in China. To better serve our US customers, we have established a US office: 9050 Centre Pointe Dr Suite 310, West Chester, OH 45069, United States
Contact Us
Email: service@xilubags.com
Phone: (662) 579-9260
Hours: Monday–Friday, 9:00 AM – 5:00 PM (Central Standard Time)
Contact Address: 9050 Centre Pointe Dr, Suite 310, West Chester, OH 45069, United States
Warehouse Address: Building 1, No. 39, Luogang Zhiluo Village Road, Junhe Street, Baiyun District, Guangzhou, China
This policy is subject to change. Please refer to the latest version on our website.